My boss: We're cutting shifts across the board. But! Everyone will be getting extra shifts during stocktake.
I won't be here for stocktake, as you well know. Plus, I'm going on this little trip, you may have heard about it. Kinda need the money.
The mobile tech guy: I'm just going to put you on hold. I'm not transferring you, I'm just going to put you on hold.
But you're still putting me on hold. Again. Like I just was, for twenty freaking minutes.
The flights chick: We'll send you your e-ticket when it's ready. It's fine to get it even the day before the flight.
I appreciate it's fine for you, but maybe you could think about my state of mind if I have to wait until THE DAY BEFORE to recieve a plane ticket for a trip I've been planning and thinking and obsessing over for months.